Terms and Conditions

TERMS AND CONDITIONS OF USE – SAVEME-TIME

1. Conditions of Use

These terms and conditions of use regulate the conditions under which users are offered access to the mobile application “SaveMe-Time”, (the “App”) as well as the website (the “Website”) . Hereinafter, the “Terms and Conditions”.
Access to the App and the Website will be attributed to the person who performs it as a user. Hereinafter, users who register with SaveMe-Time will be referred to jointly as “Users” or, individually, where appropriate, the “User”.
Access to the App and the Website by the User will imply:
(i) That you have read, understand, fully understand and accept the Terms and Conditions and that you have sufficient capacity to contract.
(ii) That assumes each and every one of the conditions set forth in these Terms and Conditions.
Access to the App and / or the Website by any user will therefore require the express acceptance of the Terms and Conditions, without reservations of any kind, and of each and every one of the terms, communications, conditions and other notices legal contents contained in this document, acceptance that will be obtained through the user’s click in the boxes intended for this purpose. Therefore, prior to accessing and / or using the App and / or the Website, the User must read carefully and accept the Terms and Conditions.

2. Information

The App and the Website are owned by the company “Sabiha Ventures, SL”, a Spanish company, with address at Ismael Domínguez Street, number 13, Tacoronte, CP: 38350, Santa Cruz de Tenerife, registered in the Mercantile Registry of Santa Cruz de Tenerife, volume 3626, folio 193, sheet TF-62776, with CIF number B-76798081. From now on, the agent that owns the Website and the App will be called “SaveMe-Time”.
The Website is hosted on WordPress servers.
The App is hosted on Google and Apple servers.
For any questions, the User may contact “Sabiha Ventures, S.L.”, using the contact form enabled on the Website or at the following email address info@saveme-time.com.
The link of the SaveMe-Time Website: www.saveme-time.com will be a free access and free visit site for all internet users, without the need for them to register.
Access to the App and the Website may be made free of charge, without prejudice to the cost that the User must bear for the internet connection provided by his provider.

 

3. Description of the service

SaveMe-Time has developed an App consisting of an online “market”, which allows the connection between professional users that offer different types of services, such as, home cleaning services, child care services, kitchen services, care of elderly people or any others that may allow the App (hereinafter, the “Services” or, individually, where appropriate, the “Service”), with those other users who are interested in contracting those Services offered.
Likewise, Users who offer the Professional Services and “User / s Buyer / s of Time” will be called “User / s Seller / s of Time” to those Users interested in contracting the offered Services.
Currently the App is available for IOS and Android. The Website can be accessed with the latest versions of the main web browsers (Internet Explorer, Chrome, Firefox, Safari, etc.).

 

4. User Registration

4.1 In order to access the App, Users must download it and create an account through the section “register with mail” or “register with Facebook” by completing the fields requested for this purpose. They must select the mode of use of the App to be able to identify themselves as a Time Selling User through the section “Looking for a job” or as a Time Buying User, through the section “Looking for an employee”.

4.2 Once the modality is selected, the User must accept the Terms and Conditions, as well as the privacy policy available to be able to complete his registration in the App through the corresponding box.

In order to use the App, the User must be over eighteen (18) years old and authenticated by means of the following data, which may be extended, where appropriate, at the discretion of SaveMe-Time:

(i) Name, surname, gender, date of birth, telephone number, address, language, zip code, country, city, profile picture, and other possible data of interest of the User.
(ii) Email and your password.
(iii) The preferred language of the App.
(iiii) The time Buying User or Time Selling User profile they are looking for.
(v) Type of Services offered by the Time Selling User or the one searched by Time Buying Users.
(vi) The location where to request the Service, in the case of Time Buying Users.
(vii) The maximum distance to provide the Service, in the case of Time Selling Users.
(viii) Minimum price established by the Service in the case of Time Selling Users or the maximum price to contract them in the case of Time Buying Users.
(ix) Users availability calendar
(x) Bank details (IBAN code).
(xi) If you have a driving license
(xii) If you have your own vehicle.
(xiii) If you are in possession of a Certificate of crimes of a sexual nature that allows to prove the lack of crimes of a sexual nature. (IF NOT)

These data will serve, but not limited to, to (i) identify the User in the system and the App; (ii) so that Users can identify each other; (iii) to facilitate communication between the App and the User and (iv) to restore the User password.

4.3 The User undertakes to provide real, true and accurate information and to update said information when necessary. The User may not create or use, under his own identity or under the identity of a third party, any account additional to that initially created.
Under no circumstances will SaveMe-Time be responsible for the veracity of the registration data provided by the Users, so that each of these will be unique and exclusive responsible for the possible consequences, errors and failures that may arise from its registration or from the registration. lack of data quality.

4.4 The bank details provided by the Users during the registration process and / or subsequent modifications must be accurate, complete, accurate, truthful and updated. SaveMe-Time will not be responsible for their veracity, nor does it guarantee or respond for their unauthorized use of them.

4.5 The User will be responsible for the custody of his password, assuming any damages that may arise from its improper use, as well as the transfer, disclosure or loss thereof. Access to restricted areas and / or the use of the Service performed under the password of a registered User will be deemed to be made by said User, who will respond in any case of said access and use.

4.6 The data related to your name, photograph of your profile, the initial of the first surname, the reviews given by other Users, the valuations in number of stars given by previous Users, the language (s) you speak, the maximum distance for to give the Service, the price, the availability of a driving license and / or own vehicle, the possession, where appropriate, of a certificate of crimes of a sexual nature, will form a public profile and could be seen by other Users who have App installed.

In relation to the banking information provided by the User, SaveMe-Time will not store the information related to bank cards, only to transmit them to the corresponding banking entity.

 

5. Use of the App

5.1 In accordance with the requirements of art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the procedure for using the App will be as follows:

(i) The procedure for using the App for Time Selling Users will follow the following steps:
• The Time Selling User will formalize the registration process through the “register with mail” or “register with facebook” section in the App, in accordance with the provisions of the previous Fourth Section.
• Once registered, the profile of the Time Selling User will be visible so that the Time Buying User can request their Services. For this search, the Time Buying Users will choose between different parameters and a list will be generated with the Time Selling Users that are closest to their interests.
• When there is a Time Buying User interested in hiring the Services of a Time Selling User, this Time Selling User will receive a request that he can accept or reject.
• Once the Time Selling User accepts the request, SaveMe-Time will provide both Users with the telephone numbers so that they can communicate and specify the ends of the provision of the Service.
• Once the Service has been executed and once the Time Buying User and the Time Selling User have valued each other (valuation in number of stars and review), then the Time Selling User will receive the price amount for the Service.
• Users may leave a public review and send a rating in number of stars (1 being the expression of minimum satisfaction and 5 of maximum satisfaction) after the provision of the Service.
(ii) The Procedure for using the App for Time Buying Users will follow the following steps:
• The Time Buying User will formalize the registration process in the App, in accordance with the provisions of the Fourth Section.

  • Once you are registered, you will select the Service you are interested in hiring, the place where you need the Service, as well as the date, time and budget of the Service. After selecting the above parameters, a list of Time Selling Users will be generated. Once you have located and identified the one that is close to your interests, to select the Service you must select the “book” section. At this time you must follow the payment procedure, select your payment method and authorize it.
    SaveMe-Time makes available to the Time Buying User two possible forms of payment: by bank card via Redsys POS and / or through the system via bank card via Stripe. During the payment process the Time Buyer User must select the payment method and check that their data is correct before proceeding to the payment. You will have the responsibility to verify that they are correct and that you are the owner of the bank account and / or provided Stripe account.
    • Once the payment has been made, the amount will be blocked by SaveMe-Time, and will not be released until the Service has been provided or the Service should have been provided, and the Time Buying User and the Time Selling User have valued each other (rating in number of stars and review). In the event that the Service has been canceled by the Time Buying User or by the Time Selling User or has not been able to be rendered for any reason attributable to any of them, the procedure will be carried out in the manner provided in section 7 below.
    • Requests for reservation of Services made by the Time Buying Users are subject to acceptance by the Time Selling Users.
    • Once the Time Selling User accepts the request, SaveMe-Time will provide the telephone numbers so that Users can communicate immediately and specify the provision of the Service.
    • After the provision of the Service, the Time Selling User may leave a public review and send a rating in number of stars.

5.2 The valuations and reviews made by Users reflect their opinions individually and not the opinion of SaveMe-Time. SaveMe-Time will not verify the accuracy of evaluations and comments, which could be incorrect or misleading.
The User exempts SaveMe-Time from any negligence or error in the indications of the Service, its description or extremes. As a result, it will be the User who must bear the cost derived from the incorrect consignment of the Services indications (for example, incorrect address or description of the incorrect Service).

 

6. Service Price

6.1 The registration and use of the App is completely free for Users.

6.2 The Time Buying User must pay for each Service requested to the Time Selling User through the App. The price of the Service will be that indicated by the Time Selling User in euros (€) through the App. This price may be modified unlimitedly by the User Time Seller. In any case, the possible changes will not affect the Services previously contracted.

The prices published in the App will be in euros (€) and will be valid except for typographical errors. The applicable applicable tax will be added to the price listed in the App.

6.3 As consideration for the management of digital intermediation for contributing to the proper functioning of the App, for the processing of payments for the Services offered and requested by the Users, as well as for the attention to the User for twenty-four (24) hours, the rate for the activity carried out by SaveMe-Time, it will correspond to ten percent (10%) of the price of the Services offered by the Time Selling Users in the case of card payment via Redsys, and twelve percent (12%) of the price of the Services offered by the Time Selling Users in the case of card payment via Stripe. This fee will be deducted from the price of the Service.

Therefore, the SaveMe-Time rate will be calculated from the price of the Service offered by the Time Selling User and will be automatically deducted from the payment received from the Time Buying User. SaveMe-Time reserves the right to change its rate at any time.

6.4 Once the Service is satisfied and after having made an assessment of the experience and written a review, SaveMe-Time will pay the Time Selling User the price of the Service minus the commission described in section 6.3 above.

 

7. Return and cancellation policy

a) If the Time Buying User or the Time Selling User cancel the Services with up to twelve (12) hours before the date and time foreseen for the provision of the Service, the Time Buying User will receive the full refund of the price paid at bonus format, which may be exchanged by contracting another Service during the thirty (30) days following the date scheduled for the provision of the Service.

b) If the Time Buying User cancels the Service during the twelve (12) hours prior to the provision of the Service or, without expressly canceling it, the Service cannot be provided for reasons attributable to the Time Buying User, the Time Buying User You will not receive any refund for the price paid. The Time Selling User will receive seventy percent (70%) of said amount in compensation for the damage caused as consideration for the resources and the remaining thirty percent (30%) will be collected by SaveMe-Time for management expenses.

c) If the Time Selling User cancels the Service during the twelve (12) hours prior to the provision of the Service, or, without expressly canceling it, the Service cannot be provided for reasons attributable to the Time Selling User, the User Buying In time, you will receive a full refund of the price paid in bonus format, which may be exchanged by contracting another Service during the thirty (30) days following the date scheduled for the provision of the Service.

 

8. Obligation and responsibilities of the Users. Forbidden activities

8.1 Once the User has registered, he will be fully responsible for his conduct during access to the App, as well as during the provision or reception of the Services provided. Therefore, Users are bound, by way of example and not limitation, to the following:

– To respect all laws, regulations and codes during access to the App.
– Not to contravene, belittle or undermine the fundamental rights and public liberties recognized constitutionally, in international treaties and in the rest of the legal system.
– Do not introduce into your profile and not to disseminate any content or propaganda of a racist, xenophobic, pornographic nature, of apology of terrorism or that threaten human rights.
– Not to induce, incite or promote actions, attitudes or ideas that are criminal, denigrative, violent, pornographic, degrading, defamatory, infamous, violent, or, in general, contrary to the law, morality, generally accepted good practices or public order.
– In the absence of a record indicating that it has been prohibited to use any aspect of the App under applicable law.
– Not to speak or behave, or publish any content on the App or during the provision of the Services, which may be contrary to the law, defamatory, injurious, obscene, pornographic, vulgar, offensive, aggressive, inadmissible, violent, threatening, stalker, racist or xenophobic in nature, that has sexual connotations, incites violence, discrimination or hatred or that encourages activities or the use of illegal substances or in a more general way that is contrary to the objectives of the App.
– Do not transmit unsolicited or authorized advertising, advertising material or any other form of solicitation.
– Do not introduce false, misleading, ambiguous or inaccurate information or content in a way that induces or may mislead other Users.
– Not to disseminate, transmit or make available to third parties, photographs or any representation or image of minors or persons who have not given their express consent and authorization.
– Use the App in a way that may cause damage, interruptions, inefficiencies or defects in its operation or in the computer equipment of a third party.
– Not to register in the App with a false identity.
– Do not use the Website or the App to transmit any virus or other computer element of a destructive nature or to infringe the security of any computer network, find out passwords or encryption codes for security or destabilize security.
– Do not attempt to obtain unauthorized access to the App, to other Users’ accounts, to computer systems or networks connected to the web through hacking, password extraction or any other means.

Do not infringe rights of third parties such as copyright, trademark, patent, trade secret, privacy right or any other intellectual property right. Also including any action that involves modifying, adapting, appropriating, reproducing, distributing, translating, creating derivative works of the web or the App, its content or adaptations of it, as well as publicly displaying, selling, marketing or exploiting in any way the website or its content (except for the content of each User and except that it is expressly authorized by SaveMe-Time).
– Comply with these Terms and Conditions of the App, as well as with the Privacy policy.
– Do not accept or make the payment of the Service outside the App.
– Not to contact another User through the App for any purpose other than to offer Services or request them.

8.2 The User will be liable for the damages and losses that SaveMe-Time may suffer as a result of the breach of any of the obligations determined herein or that may be determined in the future, and is obliged to keep SaveMe-Time harmless in case of any possible claim, fine , penalty or penalty that may be forced to bear as a result of the breach by the User of any of the aforementioned rules of use, reserving, in addition, SaveMe-Time, the right to request compensation for damages that may apply.

8.3 As Time Selling Users, they will be exclusively responsible for determining their obligations to declare, collect, remit or include in the price charged and other direct or indirect taxes on the provision of the Service or any others that may be applicable.

For its part, the Time Selling User must take into account that when he undertakes to provide a Service, he is signing a service contract legally binding with the Time Buying User. For these purposes, both Users are obliged to comply with the tax, legal obligations that accrue as a result of this transaction, being obliged to keep SaveMe-Time totally undamaged in case of not complying with said obligation.

 

9.Policy of publications of evaluations and opinions of the Users

9.1 The App will allow Users to value the Services offered by the Time Selling Users and the performance of the Time Buying Users, for this purpose, it is strictly forbidden that, during the valuation, opinions that are included, but not limited to, are included. restrictive, whether they are foul, vulgar, defamatory, obscene, abusive, with inappropriate language, that does not stick to reality, that includes references to illegal, disrespectful, false, illegal activity that violates the rights of any third party, that invade privacy, that is illegal, inappropriate, immoral, criminal, pornographic, that promotes conflict of interest between Users, that is immoral or against good customs.
For these purposes, the User will be the sole and exclusive responsible for their opinions or comments to generate a demand, complaint or rectification, keeping SaveMe-Time harmless.

9.2 SaveMe-Time reserves the right to remove any content or information shared by the User and that violates these Terms and Conditions or internal policies, without prejudice to the fact that the User is solely and exclusively responsible for its content. SaveMe-Time may deny the User all or part of the Service (including disabling or canceling its account) immediately if it clearly, severely or repeatedly infringes the Terms and Conditions, if it repeatedly infringes the intellectual property rights of others people; or if the law obliges us to do so.
As appropriate, SaveMe-Time will notify the User in case of carrying out actions for the removal of the content, or the disabling or cancellation of your account, as a result of the infringement carried out.
In the event that the User’s account has been canceled in error, the User must contact SaveMe-Time.
Likewise, if the User notices content that violates the Terms and Conditions, he must inform SaveMe-Time at the following email address info@saveme-time.com.

9.3 It is forbidden for Users to manipulate the system of valuations and evaluations in any way, for example by instructing a third party to write a negative or positive comment about another User.

9.4 Valuations and evaluations are part of the User’s public profile and may also be reflected in other parts of the App or even on the Website together with other pertinent information such as the number of reservations, the number of cancellations, the average response time and other data.

 

10. SaveMe-Time function. Exclusion of Liability

10.1 SaveMe-Time, as the owner of the App and mere digital intermediary, is not a provider of the Services offered through the App and is not a party to the transaction carried out between the Time Selling Users and the Time Buying Users . SaveMe-Time does not exercise or exercise any type of control over the behavior of the Users, nor does it provide guidelines on the possible Services provided and does not provide information about them.
The function of SaveMe-Time is limited exclusively to being a digital intermediary, which, under no circumstances may be considered as a provider of the Services offered by the Users or any of the people who are involved in them. SaveMe-Time may not be liable, directly, indirectly, or subsidiary, for damages of any kind arising from the use of the App by Users or those derived from the Services provided or the relationships between Users during the provision of the Services. SaveMe-Time does not validate, filter or choose Users or grant standards of reliability, quality or safety with respect to them.
The legal relationship corresponding to the provision of the Service between the Time Selling Users and the Time Buying Users is strictly between them. SaveMe-Time does not exercise any type of control over the actions or omissions of the Users or of the Service itself.

10.2 By virtue of the foregoing, but not limited to, SaveMe-Time will be responsible for:
(i) The Services provided by Users.
(ii) Any losses, damages, direct or indirect, theft, injuries, defamation or, in general, damages caused by the Users or that they may suffer during the provision of the Services.
(iii) Any loss of benefits, economic performance, sales, revenue, business opportunities or income from Users.
(iiii) Loss or corruption of data, information or software.
(v) The inadequate provision of the Services or the poor quality thereof, cancellation or modification of Services, delay, unavailability, errors or lack of continuity therein,
(vi) The non-payment by the Time Buying Users of the price of the Service.
(vii) The behavior of the Users before, during or after the provision of the Service.

Therefore, Users will be the sole and exclusive responsible for the provision and reception of the Services, and assume all responsibility and obligation as to the Services offered by the Users. Any claim or controversy that may arise between the Users of the Service must be resolved between them, being obliged to keep SaveMe-Time completely unscathed.

10.3 When Users make or accept a reservation, they sign a contract directly between them. SaveMe-Time is not and will not become a party or a participant in any contractual relationship between Users. Therefore, SaveMe-Time does not have control over the Services provided by the Users or the transactions made between them, nor does it guarantee the existence, quality, security, suitability or legality of any Service, the veracity or accuracy of the descriptions of the Services, nor of the evaluations, comments and / or other content generated or published by the User, as well as by the actions of the Users. Any reference made to a User does not imply an endorsement, certification or guarantee by SaveMe-Time or prove its reliability, or safety.

10.4 Users must exercise due diligence and due attention during the provision of the Services.

Likewise, SaveMe-Time disclaims any responsibility for the information that it has not directly prepared, as well as the responsibility that derives from the misuse of the contents, as well as reserves the right to update, delete, limit or prevent access to them, temporarily or permanently.

SaveMe-Time is not responsible for contamination by viruses or damage to the devices, for the violation of intellectual or industrial property rights or for any other legitimate rights or interests that may arise from the use of the product contracted by the client

 

11.Right of withdrawal

In accordance with the nature of the service offered by SaveMe-Time, the User is aware that once the User has accepted the provision of the Service, it entails the immediate execution of the intermediation service by SaveMe-Time and, consequently, It is considered that the execution of the mandate has begun and therefore the User will not have the right to withdraw in the service request.
Therefore, the right of withdrawal is not applicable as established in art. 103 of the General Law for the Defense of Consumers and Users, approved by Royal Legislative Decree 1/2007, of November 16. For these purposes, with the acceptance of these Terms and Conditions the User declares to know and accept this clause, understanding that the pre-contractual information duties are fulfilled.

 

12. Intellectual and industrial property

12.1 Any use by third parties of the SaveMe-Time brand, or any similar identifying sign that may lead to confusion about its origin or ownership, without prior written authorization of SaveMe-Time is expressly prohibited. Likewise, the Website is a domain registered by SaveMe-Time, this domain may not be used, except with prior express authorization, in connection with services other than SaveMe-Time in any way that may cause confusion between Users or discredit. of SaveMe-Time. The industrial and intellectual property rights over the works, protected benefits and any content or elements on which intellectual and industrial property rights are used that are used in the App and Website belong to SaveMe-Time. The User will not acquire for the access to the App or the Website any intellectual or industrial property rights, nor any license for any use on such elements. The contents, texts, photographs, graphics, images, icons or technology will be contained in the App and the Website, by way of example and by way of example, but not limitation.

12.2 SaveMe-Time holds all rights to the content, design and source code of this Website and the App and, in particular, with an enunciative, but not limited, character to photographs, images, texts, logos, designs, brands , trade names, buttons, software files, audio files, color combinations and data included in the Website and the App. Users are advised that such rights are protected by current Spanish and international legislation regarding Intellectual and industrial property In no case does access to the Website or the App imply any type of waiver, transmission or total or partial transfer of the rights granted by Spanish and international legislation on intellectual and industrial property.

Reproduction (except temporary downloading from the Website or App to the hard disk of the User’s computer or to the proxy servers), copying, use, distribution, reuse, exploitation, making second copies is strictly prohibited. , sending by mail, transmission, modification, assignment or any other act that is done with all or part of the information contained in the Website or in the App that has not been expressly authorized by SaveMe-Time. 12.3 The User undertakes to use the contents in a diligent, correct and lawful manner and, in particular, undertakes to refrain from deleting, circumventing or manipulating the «copyright» and other identifying data of the rights of SaveMe-Time or its owners incorporated into the contents, as well as the technical protection devices or any information mechanisms that could be included in the contents. Likewise, the User will refrain from using the contents and, in particular, the information of any kind obtained through the Website or the App to send advertising, communications for commercial purposes, unsolicited messages addressed to a plurality of people independently its purpose, as well as to refrain from marketing or disclosing said information in any way.

SaveMe-Time informs that it does not grant any implicit license or authorization on intellectual and / or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the Website or in the App. SaveMe- Time grants the user, by downloading the App or accessing the Website, only the use, in a personal and non-transferable, limited, non-exclusive way, after acceptance of these Conditions, however, their access does not grant the User the right or any ownership over the previous intellectual and / or industrial property rights.

SaveMe-Time is the owner of the content of the Website and the App, which includes, but is not limited to, visual interfaces, interactive functions, graphics, design, compilation, programming code, products, software, set of comments comments from Users and other elements and components of the Website and the App, excluding content published by the User and content generated by third parties.

SaveMe-Time holds the ownership of the copyright, trademarks, service marks, trade names and other intellectual and industrial property rights associated with the content of the Website and the App owned by SaveMe-Time. The User may not modify, reproduce, distribute, create derivative works of the SaveMe-Time content or adaptations, display it publicly or in any way exploit it in part or in full unless expressly authorized. SaveMe-Time does not grant the User any express or implied right to the content of the Website or App.

 

13.Security

SaveMe-Time complies with the security measures required for electronic commerce by the European Union. In addition, the payment process works on a secure server using SSL (Secure Socket Layer) protocol. The secure server establishes a connection so that the information is transmitted encrypted using [256-bit algorithms], which ensure that it is only intelligible to the User’s computer and the Website. In this way, using the SSL protocol guarantees:

(i) That the User is communicating their data to the SaveMe-Time server and not to any other that tries to impersonate it.

(ii) (That between the User and the SaveMe – Time server the data is transmitted encrypted, preventing its reading or manipulation by third parties.
The banking entities with which SaveMe-Time has signed agreements for the provision of the payment service through secure online payment gateways are the only ones that will access and store the data of the Users to manage the payments, collections, returns, transfers, etc. When a payment is made, the User will be redirected to the secure interface of the bank or, where appropriate, Stripe, where he will enter the data of his card and validate the operation, inaccessible by third parties.
SaveMe-Time may cancel payments in the event that its presumably fraudulent behavior detection systems catalog the transactions carried out and / or the payment method used as likely to be considered suspicious. Saveme-Time may share the information it has about the User, which necessarily includes personal data and purchase history, among other data, with the competent authorities, in order to stop any activity that could be criminal and collaborate in investigations related to Fraud prevention Also, if necessary, SaveMe-Time may verify by any means it deems appropriate those User accounts that are subject to suspicion.

14. Links


The Website and the App may contain links to other pages. These pages, whose addresses are regularly verified, are not part of the Website, SaveMe-Time has no control of its content and declines all responsibility for the information that is presented there.

15. App Maintenance

SaveMe-Time will be in constant operation; however, it is possible that access to the App may be temporarily suspended, without prior notice, for technical reasons, therefore, SaveMeTime reserves the right to modify or suspend access to the App or any of its functionalities at its discretion, either temporarily or permanently. To these effects. SaveMe-Time does not guarantee:
1. That access to the Website, the App and / or the link websites be uninterrupted or error-free, nor the correct display, download or use of the elements and information.
2. That the content that Users access, or of the link websites does not contain any error, computer virus or other elements in the contents that may cause alterations in their system or in the electronic documents and files stored in their computer system or cause other damage.
3. The use that is given to the information or content of this Website, the App or link websites that Users may make for their personal purposes.
Likewise, SaveMe-Time will not be responsible for damages, losses, losses, claims or expenses produced by:
1. Interferences, interruptions, failures, omissions, device failures, delays, blockages or disconnections in the operation of the system, motivated by deficiencies, overloads and errors in telecommunications lines and networks, or for any other cause beyond its control.
2. Illegal intrusion through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other.
3. Security or navigation errors caused by a malfunction of the browsers or by the use of outdated versions thereof.
In the event that the App may contain links or links to other portals or websites not managed by SaveMe-Time, it states that it does not exercise any control over said portals or websites, nor is it responsible for their content.

 

16.Account suspension and cancellation

The User may cancel his App account for free and without giving any reason. SaveMe-Time reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, the access, use, hosting and / or downloading of the content and / or use of App Services, with or without prior notification, Users who contravene any of the provisions detailed in these Terms and Conditions, without the possibility of the User demanding compensation for this cause.

17. Written communications

By using the App, the User accepts that the communications made will be mainly electronic. The User will be contacted by e-mail and / or mobile phone (whatsapp or equivalent), and information will be provided through the App itself.

18. Money Laundering Prevention

As a consequence of the regulations for the prevention of money laundering and terrorist financing, it is possible that SaveMe-Time, in general or as a consequence of the performance of certain activities, has to carry out additional controls in order to properly identify the User of compliance with the due diligence or documentation custody rules established in said regulations. For these purposes, SaveMe-Time may require the User at any time (even if not yet provided) to provide and deliver all the information and / or documents that are necessary in order to comply with said regulations.

 

19. Modification of the Terms and Conditions

SaveMe-Time reserves the right to modify, at any time, the presentation and configuration of the Website or App, as well as these General Terms and Conditions, which will be brought to the User’s attention. The User must read carefully each time they access the Website or the App. The User will have these Terms and Conditions on a visible site, easily accessible for any queries they wish to make.
In the event that any clause of these Terms and Conditions is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these Terms and Conditions. SaveMe-Time may not exercise any of the rights and powers conferred in this document, which will not imply any waiver of the same unless expressly acknowledged by SaveMe-Time or prescription of the corresponding action in each case.

 

20. Language

These Terms and Conditions are accepted by the User in its Spanish version. The translated versions of these Terms and Conditions provided have been made for the benefit of the parties, but will not be used to interpret their content and the Spanish version will be the only one binding between them for the interpretation of these Terms and Conditions.

 

21. Applicable law and jurisdiction

The relationship between SaveMe-Time and the User will be governed and interpreted in accordance with these Terms and Conditions which, in terms of interpretation, validity and execution will be governed by Spanish law.

In case of any controversy or claim that may arise with respect to the interpretation of these Terms and Conditions, it will be submitted to the courts and tribunals of the city of Santa Cruz de Tenerife, unless the User is considered a consumer for the purposes of what is established in Article 3 of the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws and request the courts of your residence address.

 

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