The company “Sabiha Ventures, SL”, with address at Ismael Domínguez street, number 13, Tacoronte, CP 38350, Santa Cruz de Tenerife, Spain, registered in the Mercantile Registry of Santa Cruz de Tenerife, volume 3626, folio 193, page TF-62776, with NIF number B-76798081, through the website www.saveme-time.com (the “Website”) and its application for mobile devices (the “App”) acts as responsible for the treatment of your personal information. Hereinafter, the responsible agent will be called “SaveMe-Time”.
The terms and conditions governing the use of the SaveMe-Time App and Website are defined in the Terms and Conditions of Use.
(i) The type of personal data that is collected from users. Hereinafter, the “User” or the “Users”.
(ii) Possible transfers or transfers, and other necessary information in accordance with applicable regulations.
(iii) The purpose of the processing of the personal data of the Users.
(iiii) Your rights and how to protect your privacy.
a) Type of personal data and consent
Under the provisions of Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of their personal data and the free circulation of these data, we inform you that, through the Website and / or the App, SaveMe-Time may collect The following personal information of the User:
o Name, surname, gender, date of birth, languages, email, password, telephone number, country of residence, address, zip code, profile picture, confirmation of availability of the certificate of crimes of a sexual nature, availability of the card driving, own vehicle and location or maximum distance to request or provide services
o Details on the economic operations carried out by the User through the App, as well as the IBAN code of the User.
The bank details, type of credit card and / or the detail about the economic operations carried out by the User through the App will be stored directly by the Redsys servers that will act as the person in charge of processing this data, for these purposes, Both SaveMe-Time and Redsys are obliged to determine the appropriate technical and organizational measures to guarantee and prove that the processing of this data is in accordance with the applicable regulations.
o Information about the User’s interaction with the App and the Website, the history of requests or offers of services made, the evaluations made to other Users, the reports about failures in the App, correspondence log kept with SaveMe-Time or with other Users, details of the visits to the App and the contents that they access in each visit.
o Technical data that may include, among others, URL information, the type of browser or device used, the device ID, its attributes and performance, the type of network connection, the provider and the performance of the device, the type of browser , language or operating system. The tools you use to collect and store information, including cookies, pixel tags, browser web storage or application data caches, databases and server records.
However, the processing of this data will be carried out by Google Analytics, a Google web analysis service that allows users to know how Users interact without identifying them individually.
By registering on the Website or in the App, the User, by accepting the corresponding box, expresses his express consent to his personal data being processed by SaveMe-Time through the use of legally required technical and security measures. In this way, while browsing through the Website or through the use of the App, personal data may be requested through different forms provided for this purpose.
b) Purpose of the treatment
SaveMe-Time collects and processes personal data of the User with the following objectives:
o Manage the User’s registration on the Website and / or in the App and allow him to personalize his profile and access all the services offered.
o Improve the Website and the App, ensuring technical functionality.
o Allow the User to communicate and interact with other Users.
o Process the payment and carry out a check of it to be able to prevent or detect possible irregularities and verify compliance with age.
o Communicate with the User, by email, text message or any other means of communication, for purposes related to the App or Website, for example, to send confirmation of the reservation of the service. Answer the User’s questions and respond to their requests.
o Send to the User reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, as well as, in accordance with applicable legislation and, when necessary, with the User’s consent, marketing messages , commercial communications, and requested information.
o Provide, customize and improve the User experience with the service provided by SaveMe-Time, for example, by providing personalized services and content, tailored or based on your location.
o Investigate and analyze the information for statistical purposes, in order to analyze the behavior and trends of the Users. Establishing and analyzing individual, group and user behavior profiles.
o Measure the use of the App or Website (eg generating traffic statistics, collecting information on the behavior of Users).
o Allow access to the User’s account with the telephone number provided.
o Send push notifications consisting of sending promotional messages and / or offers to your mobile phone. If the User wishes not to receive commercial communications, as set out in the Terms and Conditions of Use, he may eliminate them by deactivating his privacy preferences in his App profile with a single click.
o Manage daily business tasks, such as the internal administration of the Website, including problem solving, data analysis, fraud prevention and compliance with corporate information and security obligations.
o Offer actions aimed at measuring the degree of satisfaction of Users and providing support services.
o Comply with legal obligations, such as the prevention of money laundering and terrorist financing, respond to requests from the Public Administration, or to the extent necessary for audit, control and corporate governance functions.
o Any other purpose imposed by law and / or authorities.
c) Authenticity of the data
The User guarantees the authenticity of all the data that he communicates to SaveMe-Time through the Website and / or the App and must keep said information updated, so that he responds at all times to his real situation, the User being the only one responsible for any false or inaccurate statements made, as well as for the damages caused by SaveMe-Time or third parties.
d) Special categories of data
In accordance with current regulations, sensitive data, special categories of data or other data with special treatment guarantees, personal data that reveal race, ethnic or racial origin, political opinions, religious or philosophical beliefs or beliefs are considered , or union membership, genetic data, biometric data, data related to physical or mental health, data related to the sexual life or sexual orientation of a natural person, data relating to convictions or criminal offenses.
In case SaveMe-Time, at any time, requires this information from the User through the App or Website for its treatment, the express consent of the User will be requested (either through a statement or a clear affirmative action), to collect and use that information by communicating to the User, previously and unequivocally, the purpose of collecting and processing said information.
In the event that, without being requested by SaveMe-Time, said information is voluntarily communicated by the User to the said entity, said communication will imply an explicit act of the User that implies the existence of a statement of express consent by the User regarding the User. Treatment of your data by SaveMe-Time.
e) Communication to third parties
The main recipient of the information collected from the User is SaveMe-Time. Notwithstanding the foregoing, for the correct provision of the service, SaveMe-Time may share personal data of the Users to third parties in the following cases and always in accordance with the provisions of the applicable legislation and with the corresponding legal guarantees in each case:
o The public profile of the User will be visible to those Users who visit the App. In the same way, as part of the User evaluation system, the evaluations that each User performs on another User will be published, along with their name and surname.
The aforementioned third parties are obliged by contract to protect the confidentiality and security of their personal data, in compliance with the applicable legislation.
f) Profiling / geolocation
SaveMe-Time informs Users that by registering in the App, SaveMe-Time could carry out the automated processing of personal data to evaluate certain aspects, such as personal preferences, interests, behavior, location or movements.
g) Security of personal data
SaveMe-Time will not be responsible for possible damages or losses that could be derived from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational operation of this electronic system, motivated by causes beyond SaveMe-Time; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the data processing center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties people through illegitimate interference beyond the control of SaveMe-Time.
SaveMe-Time will treat the User’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures that guarantee the security of the data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed. Despite this, the User is informed that the security measures in the network are not impregnable.
For these purposes, SaveMe-Time will adopt the necessary technical measures to guarantee a level of security in the data processed by the Users, specifically:
(i) Pseudonymisation and encryption of personal data.
(ii) Measures that guarantee the confidentiality, integrity, availability and restoration in cases of data security incidents.
(iii) Measures of verification, evaluation and evaluation of the effectiveness of technical and organizational measures.
Likewise, SaveMe-Time will notify the Spanish Data Protection Agency of any bankruptcies or breaches in the security of the data that pose a high risk in the rights of the Users within 72 hours of its knowledge.
SaveMe-Time will request the consent of the Users to process the information for certain purposes as set forth in Section b). However, the User will have the right to revoke the consent at any time.
In accordance with the applicable legislation, the User, at any time and without any restriction, may, among other rights, (i) know and obtain free information on personal data submitted for processing; (ii) correct errors, modify data that is inaccurate or incomplete and guarantee the certainty of the information being processed; (iii) request that data that is inappropriate or excessive be deleted without prejudice to the duty of blocking contained in the applicable regulations, (iv) request that the processing of personal data not be carried out or that it be ceased in the same. For more information about the User, they are detailed below:
o Right of access: the User will have the right to be informed of the processing of their personal data, and, in this case, to be able to access said data and receive information about the purposes for which they are treated, the categories of data affected by the treatment , the recipients to whom your personal data were communicated and the expected period of conservation, among other information.
o Right of rectification and deletion: right of the User to request that their personal data be corrected or updated when they are inaccurate or incomplete.
o Right to deletion: the User will have the right to request the deletion of his personal data provided that the legal requirements of application are met, and the rectification of inaccurate data that concern him when, among other reasons, these are no longer necessary for the purposes for which they were collected.
o Limitation of the treatment, revocation of consent and total or partial opposition to the processing of the personal data provided: In certain circumstances the User may request that the processing of their personal data be limited in whose key they will be treated only for the exercise or defense of claims . Likewise, the User will have the right to revoke the consent given and to oppose the treatment at any time. In these cases, SaveMe-Time will cease treatment, except for the accreditation of legitimate reasons.
o Right to data portability: the User will have the right to receive the personal data that he has provided in an electronic, structured format, and to transmit said data for use in the service of a third party.
o Right not to be subject to automated decision making: the User shall have the right not to be subject to decisions that are based solely on automated decision making, which includes the creation of profiles, when the decision may have a legal effect on the User or produce a similar important effect.
The cancellation of data will imply the blocking of the data and that they cannot be processed or viewed by SaveMe-Time or any third party. However, the User is informed that some information may be kept blocked by SaveMe-Time for the fulfillment of their legal obligations, such as contractual responsibilities or tax and tax obligations.
Finally, the User will have the right to file a claim with a national control authority (Spanish Agency for Data Protection), www.aepd.es, Calle Jorge Juan, number 6, CP: 28001, Madrid, telephone: 912663517.
j) Maintenance of personal data
SaveMe-Time will keep the User’s personal data for as long as the account is active or necessary to provide services and to keep a record of your transactions. It will also keep your personal data for as long as necessary to comply with legal obligations, resolve disputes and execute agreements.
In the event that the User withdraws their consent or opposes the processing, the data will be blocked and ceased to be processed.
k) SaveMe-Time social interaction functions
All the information that the User publishes in his public profile or in the evaluations that he makes can be accessible to those Users of the App, and any information that he includes in his publication can be read, collected and used by other Users and by SaveMe-Time.
l) Third party privacy practices
m) Data retention and deletion
SaveMe-Time will keep the personal data of the Users only for the time necessary to provide the service and for legitimate and essential commercial purposes, such as maintaining the performance of the App or Website itself, making business decisions based on data on new functions and Offers, as well as, meet your legal obligations.
n) Notification of changes